Terms and Conditions (T&C's)

Cancellation Policy

31 days to 60 days - 25%

15 days to 30 days - 50%

Within 14 Days - 100%

Itineraries

Itineraries are correct at the time of publishing and may differ slightly to those featured in the brochure. Our guides are encouraged to occassionally alter itineraries to best suit the group or weather conditions and itineraries may change in unforeseen circumstances.

Optional Extras

All optional activities listed are generally paid to the individual operator and availability is not guaranteed.

Prices

Prices are valid from April 1st 2015 to 31st March 2016.  Prices may be subject to change in unforeseen circumstances.  Prices are in Australian dollars ($AU).

Payment Policy

Payment is required at least 14 days prior to the camp / activity.

Booking Form / Confirmation

Once a booking form is completed this is an indication that the camp or activity is comfirmed and proceeding.  Any cancellations after the booking form is completed are subject to our cancellation policy.

Number variations

Number variations are permitted up to 14 days prior to the camp / activity.  After this time the original invoice amount is not changeable.

Other Terms and Conditions

Surf & Sun / Beyond the Classroom reserves the right to charge a fuel levy if a large increase in crude oil prices affects local fuel prices.  Travel Insurance is NOT included but is recommended.  Participation in all aspects of tours is expected except for driving.  Some activities are weather dependent.

Privacy Policy

Surf & Sun / Beyond the Classroom may use your email to send you newsletters, specials or to invite you to join our social media pages.  You will have the choice of opting out if this activity with a noreply email at the bottom of our emails sent to you.  Any other questions please feel free to contact [email protected]

Refunds and Returns

Vouchers are not redeemable for cash.  Cancelled activities by the customer are subject to cancellation fees.  Cancelled activities by the customer may be exchanged for alternative dates / activities to the same value.  If Surf & Sun / Beyond the Classroom cancels an activity or tour a full refund will be issued.

Agent

Adventures Beyond Pty Ltd is the agent for Surf & Sun Pty Ltd and associated trading names and trusts and on your statement it may appear as Adventures Beyond Pty Ltd

Other Operators

Surf & Sun / Beyond the Classroom packages other operators as well as operates some tours independently.  Surf & Sun / Beyond the Classroom is not responsible for other operators and these operators may have their own terms and conditions.  Please see their own websites for more information.